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SERVICE & HELP
Returns
Would you like to return an order or have a problem with your device? Here you will find the right path.
Return order
You can find information about cancellation in the cancellation policy. If you have any questions about an order, have the order number and the relevant item ready.
Have the device checked or repaired
Describe the model and the problem to us by email. Elberry also assists with requests for replacement parts and out-of-warranty repairs. We clarify the effort and possible costs for each case.